51ÁÔÆæ

Patients – easy read

Easy read version

To download a copy of the information below, click here.

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Who we are


51ÁÔÆæ is responsible for looking after the data we hold about you.

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We are registered with theÌýInformation Commissioner’s Office (ICO), who are the UK’s regulatory body for data protection.

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Our ICO registration number is: Z7089698

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What information we collect about you

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We collect:

– your name, address and date of birth

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– phone numbers and email address

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– who you live with and who looks after you

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Ìý– racial or ethnic origin

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– religious or philosophical beliefs

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– sex life or sexual orientation

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– information about your health and the care you receive

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– information about you from other health or social care professionals

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– your image, as some of our buildings have CCTV and body-worn security cameras

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– if you are using the NHS as a visitor who lives in a different country

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– payment details

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Why we collect your information

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We collect your information so we can:

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– give you the right treatment and care

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– contact you about appointment dates

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– contact you for feedback about the care you have received

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– review and improve our services and to help train our staff

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– review any complaints or incidents

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Who we share your information with

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Sometimes we will need to share your information with other people who are looking after you. This can include:

– GP

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– dentist or optician

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– other hospitals

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– care homes or nursing homes

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– social services

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– education

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– other private or voluntary organisations who support with your care

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Your information can also be used for research and to help plan and improve health services.

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Your information can be shared through secure systems and platforms such as:

– SystmOne

– Yorkshire and Humber Care Record

– Great North Care Record

– Summary Care Record

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Further information about information we collect and share

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Friends and Family Test

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National Child Measurement ProgrammeÌý(NCMP)

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Overseas Visitors

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Choices you can make about your information

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If you are happy that your information is shared with other organisations who provide care for you, then you do not need to do anything.

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SystmOne

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– Please speak to the member of staff involved in your care

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Yorkshire and Humber Care Record

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Ìý– [email protected]

– 0113 206 4102

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Great North Care Record

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– 0344 811 9587

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Summary Care Record

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Please speak to your GP

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Choices you can make about your information: Research and Planning

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If you are happy that your information is used for research and to help plan and improve health services, then you do not need to do anything.

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– 0300 303 5678

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How we keep your information safe

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We take protecting your information very seriously.

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We keep your information safe and private.

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We only use and share your information when we need to.

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We use security measures to keep your information safe from people who aren’t supposed to access it.

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We have rules that explain to us how to keep your information safe.

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Our staff complete data protection training.

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How long we keep your information for

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We follow the NHS England’s ‘Records Management Code of Practice for Health and Social Care’.

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This document tells us the minimum length of time that we need to keep your information for.

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Mobile Applications

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Patients Know Best

Patients Know Best (PKB) is a secure online record of your health and care information.

You can access your information via the PKB website or via the NHS App.

–ÌýÌýÌýÌý /patients/patient-portal/

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51ÁÔÆæ District Foundation Trust Children’s Health Service App

Our Children’s Health Service app is to support patients and their families who receive care from our Children’s Services.

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How you can see the information we hold about you

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If you would like to see your health information, please contact our Access to Health Records Team.

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–ÌýÌý/patients/our-commitment/access-to-health-records/

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–Ìý[email protected]

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–Ìý01423 557469

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How to raise a concern

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If you believe that the information we hold about you is wrong or something is missing, please speak to the staff involved in your care.

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If you have a concern about the use of your information, please contact our Patient Experience Team.

–Ìý/patients/patient-experience/

–Ìý[email protected]

–Ìý01423 555499

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If you are unhappy with the outcome of your concern you can contact the Information Commissioner’s Office (ICO), who are the UK’s regulatory body for data protection.

– 0303 123 1113

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Data Protection Officer

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The Data Protection Officer is the person in our organisation who guides us about data protection and who makes sure that we are handling data in line with the law.

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Our Data Protection Officer can be contacted by:

– [email protected]

– Data Protection Officer

C/O Trust HQ

51ÁÔÆæ

51ÁÔÆæ District Hospital

Lancaster Park Road

51ÁÔÆæ

North Yorkshire

HG2 7SX

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